7. Management of Expenses
Understand how expenses are managed: Describe the role of the claims manager. Explain what leakage is and how to identify and reduce it. Explain the types of financial monitoring and how this can impact an insurance company results. Explain the basis and significance of reserving practice.
6. Claims Settlement
Understand claims settlement: 1. Describe the way that claims can be settled. 2. Describe why a full indemnity may not always be paid. 3. Explain how insurers can recover the cost of claims. 4. Describe the provisions of the Motor Insurers’ Bureau agreement for untraced and uninsured drivers. i. Article 75 Agreements. Understand claims settlement: […]
5. Claims Handling Systems
2. Understand the importance of data protection legislation and enforcement. 3. Explain the roles of external support services used in the claims process. 4. Describe the claims function as it appears in functional and divisional structures. Introduction: In our consideration of the Information Technology (IT) recommended for the Claims department, this cannot be viewed in […]
4. Claims handling procedures and related claims service
Understand claims handling procedures and related claims services. 1. Know claims handling procedures for motor policies. 2. Know claims handling procedures for household policies, gadget policies, travel policies and extended warranties. 3. Know claims handling procedures for commercial property and pecuniary policies. 4. Know claims handling procedures for commercial liability policies. 5. Know claims handling […]
1. General Principles surrounding Claims
Insurance Claims Handling Process is one of the core subjects offered towards the CERT CII designation which is examined and certified by the Chartered Insurance Institute, London. The Certificate in Insurance (CERT CII) module which is equivalent to the UK Level 3 qualification, is aimed at delegates working across all sectors in the industry. It […]
