The Loss Adjuster Course at CILA Level 4 is designed for professionals who want a deep and practical understanding of insurance claims handling, liability assessment, and loss evaluation. The course focuses on how claims arise, how liability is established, and how fair and accurate settlements are reached in line with legal and policy requirements. Participants gain strong grounding in contract law, consumer protection legislation, civil liability, damages, and dispute resolution as they apply to insurance claims.
The programme also explores property, personal injury, financial loss, and specialist claims, with attention given to real world scenarios faced by insurers, intermediaries, and loss adjusters. It places strong emphasis on professional judgment, ethics, documentation, and communication with claimants and stakeholders. By the end of the course, participants are equipped with the technical knowledge, confidence, and credibility required to operate effectively within the insurance industry and progress toward Chartered Loss Adjuster status.
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